Metro Prepaid’s help desk is available 24 hours a day to assist landlords, tenants and installers on 020 3020 1144
Metro Prepaid sub meters help tenants in the following ways:
Metro Prepaid will already have paid, or soon be paying, the money for the credit you have bought to the landlord. Please contact your landlord to request a refund.
Metro Prepaid’s help desk is available 24 hours a day to assist landlords, tenants and installers on 020 3020 1144
This functionality is not available but may be available in future with our MET SMART meter.
Meters currently have an LED warning light that provides a low credit warning by flashing red.
On the meter below the barcode you will find a 19 digit number starting with 633.
Metro Prepaid Support