Registration

Metro Prepaid registers each meter to the Landlord of the property where it is installed. You will be joining the thousands of landlords that register prepaid meters with us every month.

Registration information includes:

• Property address
• Landlord name, and contact number
• Nominated bank account and date of birth
• proof of identity
• copy of a recent utility bill for the metered property

Registration can be done telephonically with our Help Desk in as little as 10 minutes.

Metro Prepaid’s Terms of Service are available on the installation form, prepacked with the meter, or call our help desk and ask us to send you a copy.

With Metro Prepaid, landlords can terminate their contract with 30 days' notice.

As a fixture the meter will transfer to the new Landlord unless the parties agree otherwise. The new owner must contact our helpdesk on 020 3210 1144 immediately after transfer to arrange the transfer of the prepaid meter to their name.

The Landlord should set the tariff at the time of registration. The Landlord is responsible for informing Metro Prepaid should there be any change to the tariff.

The tariff must be the same that you pay to your energy provider on your main meter.

You may adjust this to include :

• a share the electricity used to supply of common areas
• to incorporate a share of the Daily Standing charge for the property

The tariff should be equal to the Landlord energy provider rate, however the tariff may be adjusted at the owners request to include:

• Common area usage e.g. hallway lighting, shared kitchens
• Fixed or standing charges (payable by the Landlord)

The Landlord should inform Metro Prepaid, so that we can updated it on your profile.

Keeping a record of energy provider meter numbers helps to identify the location of the secondary meter.

No, Metro Prepaid secondary meters are coded only for use on the Metro Prepaid vending network.